Term and Conditions
Order Processing
Orders placed on Piecebypiecenyc.com are processed Monday–Friday and shipped within 3-5 business days. Excluding the weekend and major holidays. Once your order is processed and shipped, you will receive an email notification with your tracking information.ORDER PROCESSING Orders placed on Piecebypiecenyc.com are processed Monday–Friday and shipped within 3-5 business days. Excluding the weekend and major holidays. Once your order is processed and shipped, you will receive an email notification with your tracking information.
Return Policy
You have up to 7 days upon receiving shipment to return items purchased.
Orders must be returned by mail only. Returned item(s) must be in new and unused condition with the original tags still attached. Undergarments and swimwear cannot be returned due to our hygiene policy. Once your order is received and inspected, a refund to your original payment method will be processed. Shipping charges are non-refundable. Once your return is delivered allow 3-5 business days for inspection. After inspection allow 24-48 hours for your refund to be processed.
Exchanges
Piece by Piece does not offer exchanges. We ask that you return the product for a full refund and place a new order for the preferred item(s).