Frequently Asked Questions

How long is shipping?

Standard Shipping is two day priority.. Please allow 3 business days for shipping processing. 

Can I get a refund?

All sales are final. We do allow for exhanges as supplies last, please contact piecebypiecenewyork@gmail.com to inquire. 

What happens if there are defects in my delivery?

Piece By Piece New York is not liable for defects after shipping and handling. Please make sure to file a shipping claim with: https://www.usps.com/help/claims.htm